#Highfive glassdoor professional#

Regardles s, we have to answer is the same way we would respond to valid conce rns. Based on your answers, it is fully possible the review is just complete nonsense. The manager / employee relationship can be a complex animal, and it i s very possible that the scathing review highlights potentially hidden information about the inner workings of your culture that need to be explored.Īsk yourself: What is the underlying problem being expressed in this review? Have I seen any of the problems discussed? Have I actually looked for the problems being discussed? Have I cultivated a culture where honest critics of the organization can be expressed? When is the last time I asked for internal, anonymous feedback ?īe honest with yourself as you work through the questions above. And that, is actually a really good thing. While whoever left the review left it for their own reasons, know that the author cared enough about your organization to do so.

Now that we are calm and collected, it i s time to read the review with a fresh set of eyes. Step 2: Read the review objectively and seek nuggets of truth. As we like to say breathe before you proceed…that rhymes, right?

#Highfive glassdoor professional#

īad Glassdoor review or not, having the common 4-7-8 breathing method in your back pocket will save your reputation in stressful professional situations. Not only can taking a deep breath calm your brain and lower your blood pressure, counting your breath can help you tap into your brain’s emotional control -and t he last thing you want to do is respond to any negative review with emotion (just wait until you see the example of how bad this can be later on in this article). Once you read the review for the first time in its entirety, it’s time to click away and take a deep breath. And deal with it in such a way that it will not cause further damage but instead build your company’s good reputation. W e know Glassdoor won’t remove the review so the only choice is to deal with it. Glassdoor’s format poses added discomfort for employers as the reviewers remain anonymous but the forum remains open for all to see (and judge).Īlthough your instinctual reaction may be to call Glassdoor and demand that they remove the awful review ruining your business’ reputation, you’ll need to resist the urge and take a deep breath. Just as no sane person actually likes going to the dentist, no one likes to receive painful feedback - even if it is valid. Here’s a simple, four -s tep guide to responding to negative Glassdoor reviews: Your response to negative Glassdoor reviews will play a vital role in how future candidates determine your reputation as an employer. The fact is 83 % of job seekers research company reviews before making the decision to apply. So, they blasted your organization publicly ? Great!Īlthough it may not seem obvious at the time, this is actually the perfect opportunity for you to demonstrate your company’s top-notch stands. Now, if you are still reading this article, we will go out on a limb and assume that someone on the lines of an old employee has drug your company’s name through the mud. If you have any concerns with specific reviews that violate the terms of service, the responsive team at Glassdoor can help. If you haven’t read this document we highly recommend you do so. That i s as long as the review meets Glassdoor’s terms of service or the author removes it themselves. While you can continue to question the validity of that scathing review, you’ll need to accept that once a review it posted, it is posted for good. It happens to every organization, warranted or not. If you’re an employer, it i s inevitable that you will receive a negative review on Glassdoor at some point in your career -d o not panic.